Customer help centre

What can we help you with?

Q.

I no longer require my item, can I stop delivery?

A.

If you no longer require your item, you may refuse delivery of the item. The item will then be treated as undeliverable and returned to the sender.

Should you have already taken receipt of the item and wish to return it to the sender, please contact the sender direct to find out more information on their preferred method for accepting returned items.

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