Customer help centre

What can we help you with?

Q.

Will I be able to track my parcel to its destination?

A.

You will be able to track your items from receipt through to delivery. The level of tracking information available will depend upon the service used and the destination country.

Please note that delivery confirmation will not always be provided for items sent to USA, Canada and Australia - this will depend upon the service used by the sender.

If you would like to query this further, please contact the sender of your item direct.

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