Customer help centre

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Q.

When can I expect my parcel to be delivered?

A.

This will be dependant upon the service the item has been sent upon. When tracking the item within Despatch Manager, an indicative delivery date will be given based upon the date the item label was printed. If after the label was printed the item was handed over to Whistl a day or more later, you may wish to add this difference in time to the expected delivery date to generate a more accurate delivery window.

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