Customer help centre
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Q.
My item has received no tracking for several days, is there a problem?
A.
Items sent on International services may experience small breaks in tracking whilst in transit between the UK and destination countries. However, if your parcel tracking has stopped for more than three or four days, there could be complications with the delivery itself. To check whether there have been any issues with your delivery, please use the link below to query your item with Whistl Customer Services.
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