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I have experienced a problem with my collection, what should I do?
Please contact your Account Manager or Internal Account Executive.
Popular help topics
UK Delivery Enquiry
International Delivery Query
Most
frequently asked questions
Do I need to retain my damaged item?
I no longer require my item, can I stop delivery?
I wish to raise a complaint regarding my delivery, what should I do?
My item is showing as On Hold with the carrier, why might this be?
My item shows as handed over to Royal Mail, why has tracking stopped?
