Presentation Requirements
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Do I need to carry out any sortation of my items for collection?
You will need to carry out a small amount of segregation for your collection, in particular, to e... (read more)
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I have experienced a problem with my collection, what should I do?
Please contact your Account Manager or Internal Account Executive. (read more)
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I need to change my collection time, what should I do?
Please contact your Whistl Internal Account Executive. A request may take up to five days to proc... (read more)
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Is there any documentation I should provide with my collection?
If you are using any of our postal services (both untracked and part tracked), you will need to p... (read more)
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When will my collection take place?
When setting up your account, Whistl will agree collection windows prior to your first collection... (read more)