Lost Items

  1. Can I make a claim for a parcel which has not been delivered?

    If an item has been despatched on a service offering compensation, you may be able to raise a cl... (read more)

  2. My parcel is showing as delivered but my recipient has not received their item, what should I do?

    If the item is showing as delivered to a safe place, please advise the recipient to check their... (read more)